Refund Policy
Effective Date: July 1, 2026
Create2Share sells digital products. Because digital products may be accessed, downloaded, copied, or used immediately after purchase, all sales are generally final.
1. General Rule
Digital product purchases are non-refundable except as described in this policy or required by law.
2. Refunds May Be Considered When
We may consider a refund if:
The buyer purchased the same product more than once by mistake.
The file is corrupted or inaccessible and cannot be fixed.
The wrong file was delivered.
The product description was materially inaccurate.
The buyer was charged incorrectly.
A refund is required by law or payment provider rules.
3. Refunds Usually Not Available For
Refunds will generally not be given because:
1. The buyer changed their mind.
2. The buyer no longer needs the product.
3. The buyer did not read the description.
4. The buyer purchased the wrong product.
5. The buyer expected a different format that was disclosed in the listing.
6. The buyer lacks required software to open the file.
7. The buyer’s school, employer, or district does not approve the product.
8. The buyer already downloaded or used the product.
9. The buyer found a similar product elsewhere.
10. The buyer claims the product is too simple or too advanced after purchase.
11. The buyer violated the product license.
12. The issue is caused by the buyer’s device, internet connection, email, browser, or software.
4. Requesting a Refund
Refund requests must be submitted to info@create2share.org within 7 days of purchase unless otherwise required by law.
Include:
Order number
Buyer name and email
Product title
Reason for request
Screenshots or details showing the issue
5. Seller Impact
Refunds, chargebacks, disputes, and reversed payments may reduce seller payouts or be deducted from future payouts.
6. Final Decision
Create2Share reserves the right to approve, deny, or partially approve refund requests at its discretion, subject to applicable law.